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The need is for domain experts, but within the civil service

Byadmin

Nov 24, 2024


In August 2024, the Union Public Service Commission (UPSC) initiated the recruitment process through the lateral entry scheme by issuing a notification for the recruitment of 45 Joint Secretaries, Directors, and Deputy Secretaries as specialists in government departments. The initiative faced significant opposition from various groups, particularly political parties, which argued that the scheme compromised the reservation rights of Other Backward Classes (OBCs), Scheduled Castes (SCs), and Scheduled Tribes (STs). The strong opposition compelled the government to shelve the plan. This was not the first time that the Union Government has recruited specialists through the lateral entry scheme. In 2018, 63 specialists were appointed through lateral entry in various ministries. Currently, around 57 specialists are working with the government. Even then, recruitment through the lateral entry scheme was excluded from the reservation system. The decision to withdraw the notification has reignited the debate on the need for domain experts within the civil service and highlights the necessity of developing an appropriate approach to civil service reform.

Need for domain experts

It has long been recognised that specialised skills are much needed in the civil service. In fact, the Second Administrative Reforms Commission (2005) recommended the need for lateral entry into the higher echelons of the government to bring in specialised knowledge and skills, though it did not specify a method of recruitment. The ongoing representation issues of SCs and STs within the civil service further complicate the narrative. Despite existing reservations, the number of SC and ST officers in higher positions remains low. SCs and STs constitute only around 4% and 4.9% of top bureaucratic positions in the Union government at the level of Deputy Secretaries, Directors, Joint Secretaries, and beyond. One reason is that the entry age of officers during the recruitment process is often higher than that of general category candidates, and these officers frequently retire before reaching the top positions.

The lateral entry scheme is likely to further limit the representation of these marginalised communities, as the scheme is unlikely to attract domain experts from these communities due to their limited access to such positions in the private sector. For better or worse, the lateral entry debate has been politicised. With caste-based reservations being significant factors in elections, the government is unlikely to reignite this debate, as doing so could have substantial political repercussions. For now, the discussion around lateral entry appears to have reached an impasse.

But there is no denying the reality that there is a need for domain experts in the public sector, as each sector is becoming specialised, requiring close collaboration with technical experts. Civil servants are generally generalists, not specialists. Lateral entry, with or without reservation as it existed, was essentially a short-term solution. The need is for domain experts within the civil service itself. It is these domain experts who would cultivate a resilient and effective civil service. To realise this objective, there is a need to develop long-term strategies that prioritise academic-industry-civil service collaboration, capacity building, and institutional development.

Integrated model for domain expertise

In order to effectively develop domain expertise within the civil service in India and address the ever more complex needs of governance, a collaborative framework that brings together civil service, academia, and industry is needed. This collaboration would facilitate the exchange of knowledge and best practices, allowing civil servants to engage with the latest developments in their respective fields and develop much-needed domain expertise. Civil servants with public sector experience and decision-making capabilities would imbibe insights from academia and industry about emerging trends, skills, and technologies. But this collaboration must differ from the current refresher and mid-career training offered to civil servants. These training programmes for civil servants often act as temporary fixes. Even though such programmes inculcate valuable skills, they fail to create a robust framework for domain expertise. Domain expertise, unlike training programmes, is not an isolated event but must be an integral part of a civil servant’s career trajectory. For domain expertise, an integrated model that aligns with individual career paths and areas of interest is essential.

The critical components of an integrated model for developing domain expertise among civil servants include strategic planning, memoranda of understanding (MoUs) with institutions, a rigorous selection process, and specialised postings with fixed tenures.

Strategic planning

Domain expertise starts with the drafting of a strategic plan to create efficient public policy analysts within the civil service, with locus in the public sector and focus on skills and knowledge from the private sector/industry, facilitated by academia. The objective is to enhance the capacity of civil servants in terms of technical expertise and strategic vision to formulate and implement policies efficiently and effectively in specific sectors, contributing to good governance and improved public service delivery.

Strategic planning represents a long-term vision for the civil service and requires identifying the number of sector-specific domain experts needed for better alignment of resources and priorities. Academic institutions must be involved in the strategic planning at the initial stages only. This integrated model has significant advantages for academic institutions as well, as they would receive fresh impetus and motivation to contribute richly to public service delivery. One critical aspect of domain expertise is staying focused on ever-changing innovations and technologies in industry and incorporating these into the public sector. Strategic planning would include an element of circular response planning, with feedback and adjustments continuously incorporated. This element promotes flexibility and adaptability in the face of changing circumstances.

MoUs with institutions

The second component of the integrated model for developing domain expertise is the framing of MoUs with institutions. The Department of Personnel and Training (DoPT) of the Ministry of Personnel, Public Grievances, and Pensions, along with other cadre-controlling ministries, will establish MoUs with premier institutions such as the Indian Institutes of Management, Indian Institutes of Technology, National Institute of Rural Development and Panchayati Raj, Indian Institute of Public Administration, and the top central universities based on the National Institutional Ranking Framework. This collaboration’s primary objective is to formulate tailored courses and training programmes laced with industry experience for transforming current mid-level and top-level officers into domain experts. To start with, each ministry of the Government of India could target developing around four to five domain experts in sector-specific areas over the next few years and ensure the smooth and steady infusion of specialised knowledge and skills into the civil service. The MoUs must ensure that these courses are not usual academic courses, but, specifically, domain expert skill courses. The institutions involved must necessarily engage industry experts for the long term and have their own collaboration with them.

Selection process, specialised posting

The third but critical component of developing domain experts within the civil service is the establishment of rigorous selection processes for specialised training programmes. This should be jointly done by the ministries concerned and the institutions concerned. Herein, consideration can be given for adequate representation of SCs, STs and OBCs for domain expertise. The selection process should involve submission of a Statement of Purpose (SoP) detailing their motivations for domain expertise and past experiences and interview process to assess a civil servant’s alignment and potential for a domain expertise programme. Through this selection process, and subsequent training, a pool of civil servants would be developed who are not only domain experts but also deeply invested in making a meaningful impact.

The last component of the integrated model for domain expertise is specialised posting in their respective areas of expertise, much like the existing lateral entry framework, which appoints personnel based on ministry needs. There should be no transfer of the trained domain experts outside their specialised sector. This targeted approach would address the long-standing issue of “the right minds aren’t in the right places” by ensuring that individuals with the most relevant knowledge and skills are assigned to roles where they can make the greatest impact. Further, irrespective of their years left in the service, a fixed tenure system post training should be set up that allows all domain expert officers equal chances to reach senior roles and contribute richly.

Transforming the civil service in India through the integrated model for domain expertise is necessary to strengthen governance and improve public service delivery by developing a resilient and responsive civil service. In today’s market-based economy, the role of government has shifted from being a service provider to that of a facilitator and regulator. Through a cadre of domain experts, the government can build institutional capacity, enabling civil servants to serve effectively as regulators, facilitators, and even service providers. The model also allows civil servants to step away from the daily grind of government machinery to focus on skill development and specialisation. From a psychological perspective, this break from the routine can significantly reduce monotony, re-energising civil servants and enhancing their motivation. By engaging in capacity-building programmes, civil servants can rejuvenate their professional drive, thereby avoiding the “deadwood” effect that often arises in a prolonged career within the government sector.

Zubair Nazeer is an Assistant Professor (Public Administration) at the Amar Singh College, Cluster University, Srinagar. He was previously a faculty member at Jamia Millia Islamia, New Delhi. The views expressed are personal

By admin